Product Owner

Contract
Permanent

Location
Cheshire Oaks, UK

Shift pattern
37.5 hours Monday to Friday on a rota basis from 08:00 – 19:00

Salary
£30,000 plus bonus

About us and the department this role sits in:

We’re the foundation brand bringing together our three companies, Lime, Calrom & Aviate, all with unique services to the travel trade.

Our Systems team are the gateway between our client facing brands, Lime & Aviate, and our development company Calrom. Responsible for requirement gathering, test plans, system releases; they ensure both our bespoke travel systems and integrations are running seamlessly and continually moving forward.

The role:

The core focus of this role is to be the internal client facing Systems Product Owner for our Groups business, collating, and communicating requirements on a set of Travel Systems. The Product Owner is responsible for ensuring an existing level of quality while driving forward change.

Tasks & responsibilities include:

  • Drive product development on all Aviate & Lime groups systems communicating the vision to relevant stakeholders.
  • Maintain high knowledge level of groups products and the processes relating to the product within various departments.
  • Scope, document and translate requirements to Stakeholders (i.e., Business Analysts, development Product Owners etc.)
  • Manage the product roadmap, prioritisation, and backlog.
  • Acting as a primary liaison and link between stakeholders, development Product Owners and development support.
  • Evaluating and communicating product progress.
  • Design, create and execute manual testing plans in conjunction with Product Support team alongside test cases for automation with the Automated Test & Release Team.
  • Proactively test systems for accuracy, speed and up to date information.
  • Complete User Acceptance Testing on system releases, new functionality, and whole System quality assurance for Live rollout.
  • Report and follow issues through to resolution in conjunction with system development teams using tracking software.
  • Evaluate system usage and opportunity for development to reduce off-line activity.
  • Read XML requests and responses for investigation and testing of systems issues and enhancements.
  • Training internal users and creating user manuals for new or improved systems.

We think you’ll be a great fit if you:

  • Have knowledge of airline groups airfares, processes & rules.
  • Are experienced reading XML requests and responses to a high degree.
  • Have great organisational skills and a proactive approach to work.
  • Have a strong customer centric ethos and natural ability to communicate effectively.
  • Challenge the existing and strive to enhance and develop products at all times.
  • Have high levels of accuracy, prioritising and time-management

What you’ll get:

  • Annual company bonus in addition to your salary.
  • 33 days annual leave, including bank holidays.
  • Hybrid working options (minimum three days in the office).
  • 5% matched company pension contribution.
  • Modern office with on-site gym and bar so you can enjoy a free drink on a Friday!
  • Internal training academy to support your learning and personal development.
  • Additional company benefits to support your wellbeing and happiness