Analytics and AI Manager

Contract
Permanent

Location
Cheshire Oaks or Manchester

Shift pattern
Hybrid Mon – Fri between 08:00 – 20:00

Salary
Competitive DOE

About us and the department this role sits in:

As a fast-growing SaaS company, Calrom has a proven record of delivering innovative software for international airlines. We’re also part of the Travel Innovation Group, made up of Lime, Calrom & Aviate who all provide unique services to the travel trade.

A highly passionate bunch, our data, analytics and AI team bring our unique software solutions to life. Our mission is to empower our customers and internal stakeholders to improve business performance and minimise risk by providing them with clean, reliable data and analytical models.  We are with them to help protect their information, make informed decisions, deliver a personalised service and automate their workloads.  Our engineers might be building data pipelines, modelling data, developing predictive models or automations for repeatable tasks or creation of data products.

The role:

Your role in the division is to lead the development of our MI, BI and AI capabilities, exploiting our data warehouse to replace legacy reporting and create new BI and AI products for both internal and external customers.  Your initial objectives will be to understand our business data and existing solutions and to define a roadmap for moving these into our Power BI cloud service.  You will also work with other teams to review a long list of opportunities for AI across the business and then develop and deliver solutions to meet company priorities.  You will lead and coach the team in deploying tools and processes to ensure good practice is embedded, in line with our strategic themes of quality, efficiency, empowerment, transparency and governance.  That means you will be conversant with Power BI data modelling and its emerging capabilities in source control and CICD.

Our technology stack is based on Microsoft software:  Azure, SQL Server and DevOps, using Terraform for infrastructure deployment and Python for AI applications.  Our source data is also in Microsoft technology, currently on-premise in hosted data centres in the EU and US.

We use an agile Kanban approach to our work which at the moment is a mix of reactive delivery and support with strategic development work on the new platform.

Tasks and responsibilities include:

  • Deliver good software development lifecycle processes are used for all our software artifacts, including use of source control, unit testing, CICD, IaC
  • Deliver an enterprise reporting platform taking into account all our current and likely future needs, using Power BI cloud
  • Partner with other departments to collect, filter, prioritise and deliver AI solutions to internal and external customer problems
  • Lead and coach a team of engineers to build and maintain the reporting platform and AI solutions
  • Partner with our delivery lead to manage the strategic roadmap and tactical workflow, ensuring that work items are delivered on time and with high quality
  • Ability to communicate clearly with diverse teams, including across our geographic locations
  • Ability to identify when a business need is unclear or ambiguous and ask the right questions
  • Ability to translate a business need into a technical solution, considering scalability, security and resilience
  • Relentless approach to continuous improvement of both processes and individuals

We think you’ll be a great fit if you have:

  • Experience of team leadership, especially of hybrid on- and off-shore teams
  • Experience of managing a team’s workload in collaboration with delivery, project or product professionals
  • Experience of modelling and building an enterprise reporting service in Power BI
  • Experience of using Azure services including Azure SQL Database, AI services, DevOps, Power BI
  • Experience of delivering software solutions in Python into production, ideally for AI use-cases
  • Experience of good SDLC practices: source control (git), CI/CD, test and release processes, as applied to both Power BI and Python-based data products
  • Any experience using any of the following would also be a bonus in our environment: Dynamics CRM, Rabbit MQ, Hubspot, C# .NET development or legacy Microsoft data technologies (SSIS, SSRS)

We are looking for the right person who is a team player who can communicate effectively and is comfortable working within a diversified, multi-cultural and multi-functional team, both locally and remote, understanding the perspectives of each partner. Above all, someone with the passion to drive and succeed in their own career.

Experience in any of the above would help you to become productive in the job more quickly. We are genuinely committed to your success so, if you don’t quite meet all of our requirements yet, we encourage you to apply anyway and start a conversation.

Exciting benefits we offer:

  • Flexible and home working policies.
  • 33 days annual leave, including bank holidays.
  • 5% matched company pension contribution.
  • Modern office in central Manchester with a great space to collaborate with the team.
  • Quarterly social events to bring everyone from Calrom UK together.
  • Internal training academy to support your learning and personal development.
  • Additional company benefits to support your wellbeing and happiness!
Apply now